Frequently Asked Questions
What is the difference between the three units in Meadowbrook?
Does Meadowbrook accept Medicare payments?
Does Meadowbrook accept Medicaid payments?
Do I need a physician’s order to be admitted to Meadowbrook?
Is staff available 24 hours per day?
How and when are meals served?
What is included in the daily rate?
Do you offer therapy services on site?
May I use my own pharmacy to get my medications?
Is cable television available?
Is telephone service available in my room?
Is transportation to my medical appointments provided?
Is laundry service provided?
Do residents have an opportunity to discuss and give input on relevant issues?
Who do I go to if I have further questions?
| Q. | What is the difference between the three units in Meadowbrook? |
| A. | Assisted Living is for persons that need a little extra help with activities of daily living such as bathing, meals, and medication assistance, yet still enjoy their independence. Special Care is a unit for persons with Alzheimer’s disease or related dementias that benefit from a routine and structured environment or may require a secure unit due to wandering. Persons with dementia may have difficulty planning their day or knowing what to do next. The staff on the Special Care Unit are able to meet their unique needs, by providing mentally stimulating activities, a routine to reduce confusion and care with activities of daily living tailored to meet each individual’s needs. Skilled Care is for persons that need more assistance with their activities of daily living whether they are recuperating after a recent surgery or illness, or have a chronic condition and need more nursing care and assistance. return to top |
| Q. | Does Meadowbrook accept Medicare payments? |
| A. | Yes, Meadowbrook is Medicare certified and residents may be eligible to use their Medicare Part A and B benefits. return to top |
| Q. | Does Meadowbrook accept Medicaid payments? |
| A. | No, Meadowbrook is operated as a private facility and is not certified to receive Medicaid payments. A resident financial disclosure is required as part of the application process return to top |
| Q. | Do I need a physician’s order to be admitted to Meadowbrook? |
| A. | You do need a physician to provide orders for admission to Meadowbrook and to continue to oversee your care while residing in Meadowbrook. Our Social Services staff can provide additional information regarding the requirements of physicians and a list of physicians that routinely follow here. return to top |
| Q. | Is staff available 24 hours per day? |
| A. | Yes, a Licensed Nurse is on duty at all times to supervise your care. Certified Nurse Assistants will provide much of your daily care. return to top |
| Q. | How and when are meals served? |
| A. | Meadowbrook offers Resident Choice Dining. Meal times are open from 7 a.m. to 11 a.m. for breakfast; noon to 1:15 p.m. for lunch; and 5 p.m. to 6:15 p.m. for dinner. Whether you choose to go through the buffet or prefer to be waited on by staff, you will have a variety of hot entrees, side dishes, salads and desserts from which to select. Your family and friends are always welcome as guests for meals. There is a nominal charge for the guest meals. You may also arrange to reserve a room and have your special event catered. return to top |
| Q | What is included in the daily rate? |
| A. | Room and board, basic nursing care, incontinence supplies, and general toiletry items are included in the daily rate. Items that are individual to you are not included in the daily rate. For example, this may include medications, oxygen, supplies, etc. return to top |
| Q. | Do you offer therapy services on site? |
| A. | Yes, RehabCare is our contracted provider of therapy services. Therapists are available to provide physical, occupational and speech therapies when ordered by your physician. Physical and occupational services are available five days a week, Monday through Friday. Speech therapy is scheduled as needed. Arrangements may be made for therapy services on the weekend if your condition warrants this. When eligible, your insurance will be billed for the therapies. Feel free to contact Therapy Services if you have questions about the services provided. return to top |
| Q. | May I use my own pharmacy to get my medications? |
| A. | We request that the medications of all health center residents be obtained from our contracted pharmacy, but we realize that some insurances require that you obtain your medications from a specific pharmacy. If you have questions related to obtaining medications from another source, please talk with the Director of Health Services or the Social Services Director. return to top |
| Q. | Is cable television available? |
| A. | Each room has basic antennae television service available at no additional cost. Cable television service is also available through CLV for an additional monthly charge. return to top |
| Q. | Is telephone service available in my room? |
| A. | Telephone service is available immediately upon admission. You must provide your own telephone. If you elect to use this service, you will be billed a nominal charge, which includes an allowance for long distance service. return to top |
| Q. | Is transportation to my medical appointments provided? |
| A. | Meadowbrook Health Center does provide transportation to medical appointments on a limited basis at no charge. We have a wheelchair accessible van. return to top |
| Q. | Is laundry service provided? |
| A. | Meadowbrook provides laundry service on the linens provided (sheets, blankets, bedspreads & towels). You may request that Meadowbrook Health Center staff do your personal laundry. The charges for this service will be reflected on your monthly statement. If you or your family prefers to do your laundry, there are laundry facilities located in the Assisted Living Unit. The laundry facilities are free to use on a first-come, first-served basis. return to top |
| Q. | Do residents have an opportunity to discuss and give input on relevant issues? |
| A. | Yes, the Resident Council is a group of elected residents who meet monthly to discuss issues surrounding their residency, such as food, activities or other relevant issues. All residents are encouraged to attend and participate. return to top |
| Q. | Who do I go to if I have further questions? |
| A. | Please contact Social Services to answer any further questions that you may have. return to top |
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